Telemarketing Suite: Epesi CRM with integrated Call Center
The Telemarketing Suite for call centers provides a powerful suite of tools designed to streamline operations, enhance efficiency, and achieve the sales goals. Its combination of automation, scalability, and comprehensive CRM makes it a robust and empowering call center system.
Epesi Telemarketing Suite for call center features includes:
Script Module
- Enables administrators to create and manage screen documents for telemarketers.
- Facilitates automatic merging of Merge Data into scripts, ensuring accurate and up-to-date information presentation.
Image source: https://web.archive.org/web/20140627013306/http://contacted.com/crm-scripts/
Auto-Dialer
- Automates the dialing process, eliminating the need for manual dialing and freeing up your agents of down-time.
- Improves efficiency by immediately dialing the next record in the database after each call.
Instant Call Center module
- Offers a web-based, automated telesales system for seamless installation and operation from any location.
- Enables scalable growth, allowing businesses to start with a single user and expand as needed. Unlimited users and records, forever.
- Adapts to evolving business requirements, ensuring sustained telesales efficiency and effectiveness.
Image source: https://web.archive.org/web/20140627013306/http://contacted.com/crm-scripts/
Epesi core functionalities and all CRM modules
- Provides a comprehensive Customer Relationship Management (CRM) system for managing customers (telesales prospects) interactions.
- Leverages technology to organize, automate, and synchronize business processes, primarily sales activities.
- Encompasses marketing, customer service, and technical support functions.
- Facilitates attracting, acquiring, and retaining new customers.
- Maintains relationships with existing customers.
- Encourages former clients to return.
- Reduces marketing and customer service expenses.
License
Developer: Dine Villar - Epesi Programming Competition 2020 winner
License: Commercial Epesi License
Telemarketing Suite Demo
If you are interested in trying the Epesi Telemarketing Premium module, please open an account on the dedicated Epesi Cloud by ordering Free Trial at: https://epesi.cloud/store/free-epesi-crm-trial and write to us. There will be no costs until you find it good enough for your needs and decide to go with Epesi. We are flexible and understand your needs.
